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Get In Touch

Can't find the answer you're looking for? Check the Q&A below or get in touch with us directly and let us know how we can help.

Please remember we are a small, family-run business and to allow at least 24-hours for a response. 

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  • Is there free parking available?
    There are a few parking options in our neighborhood. Paid parking: When: It is paid parking on the streets around our house on weekdays: Monday – Friday from 09.00 to 17.00. Outside of the weekdays and the hours mentioned it is free parking. Cost: 2 euro per hour Availability of parking spots: Often there is space in our street, if not there is always space on the Koninginnegracht. Type in your navigation Koninginnegracht 78. Also this is a bit more relaxed parking as it is more quite and you don’t have cars behind you. Free parking: There are spots available and we will share them with you once you booked your stay with us.
  • How does the digital key to enter the apartment work?
    Three days prior to your arrival you receive the invitation code to access the digital key. Once you booked we will provide you an explenation how this works.
  • Can I arrive earlier or stay longer than then the check-in – check-out times?
    Check in is after 15.00 hours and check out is before 12.00 hours. If we don’t have guests arriving or departuring on the same day, you can check in as early as 10.00 hours and you can stay as long as 17.00 hours. We will inform you 2 days prior to your arrival if this option is available!
  • Do you live in the same building as the appartment?
    Yes we live a seperate part of the building, that is completly seperate from the apartment with exception of the front door. So if you need anything, we our closeby to offer our assistance.
  • Can we stay with more than 4 people?
    No. We have a b&b license from the municipality that allows us only to offer a maximum of 4 people in the apartment.
  • How far is the apartment from the city centre and the beach?
    Scheveningen Beach: 3,3 km, a 10 minute bike ride and a 35 minute walk. City Center: The apartment is already in the city and down town centre is within 10 minutes walking, about 1 km. We are close by the Frederikstraat and Denneweg.
  • Is there a supermarket close to the apartment?
    The Albert Heijn (our regular Dutch supermarket) is within 200 meters from the apartment, as well as different type of bakeries, drug stores, green/bio grocery stores, speciality stores, cheese stores, etc.
  • Do you have any recommendations for what to do and your favorite restaurants?
    You can read a few of our recommendations in the journal, but once you have booked you receive access to the guest portal where we have a much more extensive list of all our recommendations.
Frequently Asked Questions
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